Refund Policy
goodfolecules organizes its rules on returns, exchanges, and refunds in the following sections.
What goodfolecules customers should know about eligibility
We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from goodfolecules on exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at goodfolecules to starting a request
When requesting a return or exchange, contact us at Support@goodfolecules.shop before sending the item. Once the request is approved, goodfolecules will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
What goodfolecules customers should know about refund timing
When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
order problems at goodfolecules
For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from goodfolecules on condition of returns
The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
What goodfolecules customers should know about support
For return or exchange assistance, contact Support@goodfolecules.shop or 2178994537.
Merchant Information
Business name: goodfolecules
Brand name: goodfolecules
Email: Support@goodfolecules.shop
Phone: 2178994537
Physical address: 21 Mesaba Ave, Duluth, Minnesota, 55806, United States